FAQs

Groundhog Equipment LLC

  • Do you offer financing? What are your rates?

    Financing options are available through our website. We collaborate with several financial institutions to provide this service. The specific terms and rates are determined by the lending bank based on the applicant's credit score.
  • Do you offer shipping?

    Yes, we provide shipping services. We work with multiple shipping companies to ensure competitive rates. Our team handles the logistics, comparing prices to secure the most cost-effective option from reputable carriers for our customers.
  • Where are they made?

    The primary manufacturing of our equipment takes place in China. Final assembly is completed at our facility in Middleburg, PA. We incorporate high-quality components from renowned brands such as Kubota, Briggs and Stratton, Parker, and Eaton.
  • How do I change the oil?

  • Why do my tracks keep popping off my new machine?

  • What does the warranty cover?

    Our powertrain warranty covers several key components including the engine, drive motors, central rotary valve body, hydraulic pump, and injection pumps. The 30-day limited warranty provides for repair or replacement of parts with defects in materials or workmanship, excluding wear or maintenance items. Both warranties exclude wear items such as hydraulic lines, filters, tracks, blade, cylinders, and undercarriage components. Additionally, electronics, canopy, seat, ignition switches, and mechanical joysticks are not covered. The warranties do not apply to failures resulting from abuse, neglect, modification, improper maintenance, or use of non-GroundHog parts.